baiee Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between you and baiee ("we", "us", "our") governing your access to and use of the baiee platform at baiee.app, including all games, betting services, promotions and any related features.

By creating an account on baiee, making a deposit, placing a bet or using any part of the platform, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use baiee.

These Terms apply alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. Where there is any conflict between these documents, these Terms take precedence unless stated otherwise.

To open and use a baiee account, you must meet all of the following requirements:

• You must be at least 18 years of age. baiee does not permit anyone under 18 to register or use the platform under any circumstances.
• You must be a natural person. Corporate entities, trusts and other legal structures may not register as players.
• You must not be accessing baiee from a jurisdiction where online gaming is prohibited by local law. It is your responsibility to check whether using baiee is legal in your location.
• You must not be a current employee, contractor or close family member of a baiee employee where such use would create a conflict of interest.
• You must not have been previously excluded or banned from baiee for any reason.

baiee reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete.

Each person may hold only one baiee account. If we detect that you have opened more than one account, all duplicate accounts will be closed. Any winnings generated through a duplicate account may be voided and any balance may be forfeited.

When registering, you must provide accurate, complete and up-to-date information. This includes your full legal name, date of birth, email address and phone number. You are responsible for keeping this information current. If your details change, please update your account promptly.

You are responsible for maintaining the security of your account credentials. Do not share your password with anyone. baiee will never ask for your password via email, chat or phone. If you suspect that your account has been accessed without your permission, contact our support team immediately.

• Use a strong, unique password for your baiee account.
• Enable two-factor authentication from your account settings for extra protection.
• Never access your baiee account from a shared or public device without logging out afterwards.
• Report any suspicious activity on your account to support immediately.

baiee is not liable for any losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials.

baiee supports deposits and withdrawals via bKash, Nagad and Rocket. All transactions must be made using a payment method registered in your own name. baiee does not accept deposits from or process withdrawals to third-party accounts under any circumstances.

Deposits are credited to your baiee account instantly in most cases. If a deposit does not appear within 15 minutes, please contact our support team with your transaction reference number and we will investigate promptly.

Withdrawal requests are processed within five minutes during normal operating hours. In some cases, additional verification may be required before a withdrawal can be approved. This is a standard security measure and is not a cause for concern. Once approved, funds are sent directly to your registered mobile wallet.

• Minimum deposit amount: BDT 200.
• Minimum withdrawal amount: BDT 500.
• Maximum single withdrawal: subject to your account verification level.
• baiee does not charge fees on deposits or withdrawals, though your payment provider may apply their own charges.
• Withdrawals are only processed to the same payment method used for the most recent deposit, where possible.

baiee offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms and conditions that are published alongside each offer. By claiming a bonus, you agree to the terms attached to that specific promotion.

Unless stated otherwise, all bonuses on baiee are subject to a wagering requirement before any winnings derived from bonus funds can be withdrawn. The wagering requirement, eligible games and time limit for each bonus are clearly stated on the promotion page.

• Bonuses are credited to your account automatically or via a promo code, as specified in the offer.
• Only one welcome bonus is available per player, per household and per device.
• baiee reserves the right to withdraw or modify any promotion at any time without prior notice.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• If baiee determines that a bonus has been claimed in bad faith or through abuse of the promotion system, the bonus and any associated winnings will be voided.
• Free spins and free bet bonuses are subject to the same wagering conditions unless explicitly stated otherwise.

All bets placed on baiee are subject to the specific rules of the game or event being wagered on. These rules are available within each game or betting market. It is your responsibility to understand the rules before placing a bet.

Once a bet has been confirmed and accepted by baiee, it cannot be cancelled or amended by the player. baiee reserves the right to void any bet that was placed as a result of a technical error, incorrect odds, or any other manifest error on our part. In such cases, the stake will be returned to your account.

• Minimum and maximum bet limits apply to all games and markets. These are displayed within each game or market.
• baiee reserves the right to limit the maximum winnings on any single bet or game session.
• In the event of a dispute about the outcome of a bet, the decision of baiee's management is final.
• Bets placed after an event has concluded, or after a game outcome has been determined, will be voided regardless of the displayed odds at the time of placement.
• For live sports betting, baiee may suspend markets at any time. Any bets placed during a suspension period will be voided.

baiee is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited and will result in immediate account suspension and possible forfeiture of funds:

• Using automated software, bots, scripts or any other tool to interact with baiee games or betting markets.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches or errors to generate winnings. Any winnings obtained this way will be voided.
• Attempting to manipulate game outcomes through any technical or non-technical means.
• Using multiple accounts to claim bonuses more than once or to circumvent account restrictions.
• Engaging in any form of money laundering or using baiee to process funds derived from illegal activity.
• Providing false or misleading information during registration or verification.
• Harassing, threatening or abusing baiee staff or other players through any communication channel.

baiee monitors all account activity continuously. Where prohibited conduct is detected, we will act without prior warning. We cooperate fully with law enforcement authorities and will provide account information where legally required to do so.

baiee reserves the right to suspend or close any account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms.
• Failure to complete identity or age verification within a reasonable timeframe.
• Suspected fraudulent activity or money laundering.
• A request from a regulatory or law enforcement authority.
• The account holder has self-excluded or requested closure.

If your account is closed due to a breach of these Terms, any remaining balance may be forfeited. If your account is closed for any other reason, your remaining balance will be returned to your registered payment method after any outstanding verification requirements have been met.

You may close your baiee account at any time by contacting our support team. Please note that closing your account does not cancel any pending bets. These will be settled according to the normal rules and any winnings will be paid out before the account is closed.

baiee collects and processes personal data in accordance with our Privacy Policy. By using baiee, you consent to the collection and use of your data as described in that policy. We use your data to operate your account, process transactions, verify your identity, prevent fraud and comply with legal obligations.

baiee does not sell your personal data to third parties. We may share data with payment processors, identity verification providers and regulatory authorities where required. All data is stored securely and protected by 256-bit SSL encryption.

baiee takes responsible gaming seriously. We provide a range of tools to help players stay in control of their gaming activity. These include deposit limits, session time reminders, cooling-off periods and self-exclusion options. All of these tools are available directly from your account settings.

If you believe that your gaming is causing you or someone close to you harm, we strongly encourage you to use these tools or contact our support team. baiee will never pressure you to continue playing or make it difficult to take a break.

Players who have self-excluded from baiee must not attempt to open a new account during their exclusion period. Any account opened in violation of a self-exclusion will be closed immediately and any winnings will be voided.

baiee provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues or circumstances beyond our control may occasionally affect availability.

To the maximum extent permitted by applicable law, baiee is not liable for:

• Any loss of profits, revenue or data arising from your use of the platform.
• Any indirect, incidental or consequential losses of any kind.
• Losses arising from your failure to comply with these Terms.
• Losses caused by third-party payment providers, including delays or errors in processing transactions.
• Any technical failures, interruptions or errors that are outside our reasonable control.

Nothing in these Terms limits baiee's liability for fraud, gross negligence or any other liability that cannot be excluded by law.

baiee may update these Terms from time to time. When we make material changes, we will notify registered players by email or through a notice on the platform. The updated Terms will take effect from the date stated in the notice.

Continuing to use baiee after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you should stop using baiee and contact our support team to close your account.

We recommend checking this page periodically to stay informed of any updates. The "Last updated" date at the top of this page will always reflect when the Terms were most recently revised.

If you have any questions about these Terms, or if you need help with your account, our support team is available 24 hours a day, seven days a week. You can reach us through the live chat feature on the baiee platform or by email.

For account-related queries, please have your registered email address and account username ready when you contact us. This helps us resolve your issue as quickly as possible.