baiee Privacy Policy

baiee ("we", "us", "our") operates the online gaming platform available at baiee.app. We are the data controller responsible for the personal information you provide when you register, deposit, play games or otherwise interact with the baiee platform.

This Privacy Policy applies to all personal data collected through baiee.app, including data collected via our mobile app, customer support channels and any other touchpoints where you interact with baiee. By using baiee, you acknowledge that you have read and understood this policy.

If you have any questions about how baiee handles your personal data, you can contact our support team at any time. We are committed to being transparent about our data practices and will always respond to privacy-related queries promptly.

baiee collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with our services, and occasionally from third parties such as identity verification providers. Here is a breakdown of the categories of data we collect:

baiee uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes that are unrelated to the services we provide.

• Account management: To create and maintain your baiee account, verify your identity and manage your preferences.
• Transaction processing: To process deposits, withdrawals and bonus credits accurately and securely.
• Customer support: To respond to your queries, resolve disputes and provide assistance when you need it.
• Security and fraud prevention: To detect and prevent unauthorised access, cheating, money laundering and other prohibited activities.
• Legal compliance: To meet our obligations under applicable laws, including anti-money laundering regulations and age verification requirements.
• Platform improvement: To analyse usage patterns and improve the performance, design and features of baiee.
• Responsible gaming: To monitor gaming behaviour and identify players who may need support or intervention.
• Communications: To send you important account notifications, security alerts and, where you have opted in, promotional messages about baiee offers.

baiee will never use your data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review of that decision.

baiee processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

• Contract performance: Processing is necessary to fulfil our obligations to you under the baiee Terms and Conditions, such as operating your account and processing transactions.
• Legal obligation: Processing is required to comply with applicable laws, such as anti-money laundering regulations and age verification requirements.
• Legitimate interests: Processing is necessary for baiee's legitimate business interests, such as fraud prevention, platform security and improving our services, provided these interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, to send you marketing communications — you have the right to withdraw that consent at any time by contacting our support team or updating your account preferences.

baiee does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable law.

• Payment processors: We share financial data with bKash, Nagad, Rocket and other payment providers solely to process your deposits and withdrawals.
• Identity verification providers: We may share identity documents with third-party KYC providers to verify your age and identity as required by law.
• Fraud prevention services: We may share technical and usage data with fraud detection services to protect the platform and all players.
• Regulatory and law enforcement authorities: We will disclose personal data to government or regulatory bodies where we are legally required to do so.
• Service providers: We work with trusted third-party providers for hosting, analytics and customer support tools. These providers are contractually bound to process your data only on our instructions.

All third parties with whom baiee shares data are required to implement appropriate technical and organisational security measures to protect your information. We do not permit our service providers to use your data for their own purposes.

baiee uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. Here is how baiee uses cookies:

• Essential cookies: These are required for the platform to function. They keep you logged in, remember your session preferences and enable secure transactions. You cannot opt out of essential cookies.
• Analytics cookies: These help us understand how players use baiee — which pages are visited most, where players drop off and how the platform performs. This data is aggregated and anonymised.
• Security cookies: These help us detect and prevent fraudulent activity, bot access and other security threats.

baiee does not use advertising or third-party tracking cookies. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the baiee platform.

baiee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure. These measures include:

• 256-bit SSL encryption for all data transmitted between your device and baiee servers.
• Secure, access-controlled server infrastructure with regular security audits.
• Two-factor authentication available for all player accounts.
• Strict internal access controls — only authorised baiee staff can access personal data, and only where necessary for their role.
• Regular staff training on data protection and security best practices.
• Incident response procedures to detect, report and address any data security breaches promptly.

While baiee takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, enable two-factor authentication and never share your login credentials with anyone.

baiee retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods we apply are as follows:

When data reaches the end of its retention period, baiee securely deletes or anonymises it so that it can no longer be linked back to you as an individual.

You have a number of rights in relation to the personal data that baiee holds about you. We take these rights seriously and will respond to any request within a reasonable timeframe. Your rights include:

• Right of access: You can request a copy of the personal data baiee holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to ask us to correct it.
• Right to erasure: In certain circumstances, you can ask baiee to delete your personal data. Note that we may be required to retain some data for legal reasons even after a deletion request.
• Right to restrict processing: You can ask baiee to limit how we use your data in certain situations, for example while a dispute is being resolved.
• Right to data portability: You can request that baiee provides your personal data in a structured, commonly used and machine-readable format.
• Right to object: You can object to baiee processing your data where we rely on legitimate interests as our legal basis, unless we can demonstrate compelling grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team at [email protected]. We will verify your identity before processing any request to protect your data from unauthorised access.

baiee is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use baiee or provide any personal information to us.

If baiee becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe that a minor has registered on baiee, please contact us at [email protected] so we can investigate and take appropriate action.

baiee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or the services we offer. When we make material changes, we will notify registered players by email or through a prominent notice on the platform before the changes take effect.

The "Last updated" date at the top of this page will always show when the policy was most recently revised. We encourage you to review this page periodically so you stay informed about how baiee protects your privacy.

Continuing to use baiee after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using baiee and contact our support team to close your account and request deletion of your data.

If you have any questions, concerns or requests relating to this Privacy Policy or the way baiee handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.

You can reach us via the live chat feature on the baiee platform or by email. When contacting us about a privacy matter, please include your registered email address and a brief description of your query so we can assist you as efficiently as possible.